Culturally Competent Healthcare.

Culturally Competent Healthcare

Leaders of healthcare systems continually experience challenges when attempting to implement new strategies by aligning staff at various organizational levels to the new strategies. The effectiveness of alignment to strategy is demonstrated especially in how strategy manifests on the front line as staff responds to the mandate of the strategic changes. The health care industry experiences pressure to adjust its strategies to ensure quality patient care, increase access, and reduce cost. Many systems are under scrutiny to reduce hospital readmission rates and address health disparities for disadvantaged groups of patients. One strategy adjustment that the hospital is implementing is improving culturally competent care, which requires transformational changes in practice, especially at the front line.
To assist your organization in understanding if it is a culturally competent health care institution, develop a brief description of a culturally competent healthcare organization/system and make recommendations on how to address any areas of improvement.

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