Managing Across Cultures as a Multi-Cultural Issue
Suppose you were a US based, food service unit manager for Aramark and your company has once again been awarded the management contract for the 2020 Tokyo Olympic Games. You are assigned as a pre-opening and onsite operations manager. The company will be sending you to Japan for two years, and you will be consulting with local accounts in Japan in addition to your Olympic planning duties.
a. What should a multi-national company do in order to prepare and support their employees on an international assignment?
b. Your job will include handling negotiations with other companies and the Japanese Olympic Committee. How do business negotiation styles differ between Japan and your home country?
c. Compare the overall business culture of your home country to Japan (if you are from Japan, use the US as your home country). What significant management challenges would you foresee as they pertain to line employees? What would be your plan to address each of these?
Expectation: It is expected that your answer will be approximately 500-750 words in length (one page to one and one-half pages, single-spaced, 12 point font) and will use a minimum of 3 cited sources from either refereed or reliable industry trade publications. Please be sure to use in-text citations and include a reference list at the end of the question.
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