Client Description and Intake Interview
Module 4 Assignment: Client Description and Intake Interview
Read: Chapter 7 – Effective Intake Interviewing Skills in Generalist Case Management: A Method of Human Service Delivery
Read: Chapter 8 – Case Management Issues with Special Populations in Case Management: An Introduction to Concepts and Skills.
Directions:
Assume the role of a case manager and develop a description of a client in need of services who is entering your agency for the first time. Provide basic demographic information (including gender, ethnicity, and age), current need for services, brief family history, treatment history, and any other assessment information pertinent to the client’s well-being. (100 points)
Based on your client’s initial information gathered in the description above, develop an interview outline listing the questions you will ask throughout the interview to (1) identify the problem, (2) establish problem severity, and (3) assess for strengths. Each area should include a minimum of 10 questions – both open and closed inquiries. Following the interview outline, develop a 200-400 word reflection on possible personal biases and interview pitfalls you may experience and how you would overcome them in order to best help the client. (150 points)
In your assignment you must:
- create a detailed client description
- develop an interview outline utilizing both open and closed questions under the following headings
- identifying the problem
- establishing problem severity
- assessing strengths
- questions should be original and developed based on your clients’ needs
- reflect on possible personal biases and interview pitfalls you may experience and how you would overcome them
- support your ideas with evidence and examples from the text
use APA style for all references and in-text citations
Interview Outline Template
I. Problem Identification (minimum 10 questions)
II. Problem Severity (minimum 10 questions)
III. Strengths Assessment (minimum 10 questions)
Reflection (200-400 words)
What personal biases might you experience in working with this client and how would you overcome them?
What possible interview pitfalls may occur during your initial interview with the client.
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