Be sure to provide a detailed description of the product or service you are complaining about, when and where you purchased it, what went wrong, explain the inconvenience it caused you, and explain how you want them to handle it. Remember to keep emotions to a minimum. You won’t get anywhere by whining or threatening. Make sure you use the proper letter format. You can either create your own letterhead or just put your return address at the top. The letter should be kept to one page, but make sure you keep it organized, use paragraph breaks, and keep it clear and concise.
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