Human resource management Research Proposal

Human resource management Research Proposal
Human resource management Research Proposal

Human resource management Research Proposal

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Human resource management Research Proposal

Research Proposal

Nature of the project

In the Final Project, various techniques and concepts are applied to the development of a detailed proposal for a performance management system (PMS) for one particular organization. The selected organization for this project is Walmart. This company is arguably one of the largest retailers worldwide having in excess of 2 million workforce, 8,498 stores in 16 nations under various names. Every week, more than 100 million shoppers shop at Walmart’s establishments in different parts of the world (Wal-Mart Stores, Inc 2014). This multi-national corporation is a highly successful firm partly due to its performance management system which enhances the competitive strategy of the company.

Nonetheless, the problem with Walmart’s performance management system is that aligning the performance management system with the company’s competitive strategy is not adequate (Bhave & Brutus 2011). Moreover, for a performance management system to be very good and effective, it also has to be aligned with the company’s internal Human Resources practices such as compensation systems as well as training and development. When both internal Human Resources alignment and external competitive strategy alignment are attained, then the performance management system could actually maximize its potential. Therefore, the problem or opportunity that is to be investigated is how to improve the performance management of Walmart.

Sources of information to use: examination of literature

For this project, the sources used would be obtained from scholarly online databases. These databases, which include JSTOR, EBSCOhost, ScienceDirect, Emerald Journals, SAGE journals online, and ProQuest have a good reputation for having high-quality articles on a wide range of subjects and topics. All the sources of information used are not more than 5 years old; hence, they are recent and relevant for the project.

Pulakos (2010) noted that performance management systems including employee performance assessment and employee development are fundamental to human resources (HR) management. In lots of organizations, performance management systems are faulty and have flaws, with managers and members of staff regularly complaining about their ineffectiveness. A survey carried out by Watson Wyatt revealed that just 3 in 10 members of staff are in agreement that the performance management system of their company is actually helpful in improving performance (Pulakos 2010). In addition, fewer than 40% of members of staff reported that their performance management systems produced sincere and candid feedback, defined clear performance goals, or made use of technology in streamlining the process (Pulakos 2010). Even though these results evidently show that many organizations might be having performance management systems that are poorly designed, it is usually not badly developed processes and tools which bring about complexities with performance management. Instead, complexities regularly occur because performance management is essentially a very personal and usually frightening process for staffs and managers alike.

Managers are disinclined in providing honest feedback and are hesitant to have candid discussions with members of staff because they fear reprisal or they fear to damage the relationships with the very people they count on to get work carried out (Jirjahn & Poutsma 2013). Staff members feel that their managers are not effective at training them on how to develop their skills and they also feel that managers are not skilled at discussing their performance. Many whine that PMSs are too time consuming, bureaucratic and cumbersome for the value added (Tolan 2011). This makes staff members and managers to treat performance management as a necessary evil of work life which needs to be reduced instead of treating it as a vital process which can accomplish important organizational and individual outcomes. Despite the difficulties, performance management is a vital tool for high-performing companies and is in fact a very important responsibility of a manager. Moreover, if it is performed rightly, performance management could lead to many significant outcomes for a company, its staff members, and managers (Kumari & Malhotra 2012).

Important techniques and concepts to be applied

Importance of performance management: the management of staff members in an organization is a crucial factor in ensuring a company’s success. A performance management system that is well-designed would result in significant outcomes for the company in terms of satisfaction of employees and attainment of organizational objectives and strategies. A continuous and ongoing process of measuring and assessing performance of staff members is necessary as a starting point for bringing about improvements in productivity and bringing the goals of employees into line with the company’s strategic goals (Tolan 2011).

Integration of performance management with other HR activities: staff members are an organization’s most significant asset and each of the other HR activities and functions are dependent upon performance management for the information and data on which to base decisions and the procedures and incentives needed to carry out improvement strategies. Performance management is an important link between HR management functions and organizational competitiveness (Jirjahn & Poutsma 2013). The performance management process: this concept includes all the steps undertaken to implement a performance management system. The steps are laying the foundations, performance planning, performance implementation, performance appraisal, as well as performance review, renewal, and recontracting.

Relationship of performance management to strategic planning: it is of major importance to link the PMS to the strategic plan of the company as this would ensure that the company’s strategy is followed at all levels of the company. Defining and measuring performance: this concept includes understanding performance, approaches to performance management, measuring outcomes, and measuring behaviour (Pulakos 2010). Designing and implementing a PMS: this concept includes the content and structure of performance appraisal forms, the process of appraisal, preparing to implement, training the raters, as well as testing, monitoring and evaluating the systems.


Bhave, DP., & Brutus, S 2011 A macro perspective to micro issues. Industrial and organizational psychology, 4(2): 165-168

Jirjahn, U, & Poutsma, E 2013, ‘The Use of Performance Appraisal Systems: Evidence from Dutch Establishment Data’, Industrial Relations, 52, 4, pp. 801-828, Business Source Complete, EBSCOhost, viewed 26 June 2015.

Kumari, N, & Malhotra, R 2012, ‘Effective Performance Management System For Enhancing Growth’, Global Management Journal, 4, 1/2, pp. 77-85, Business Source Complete, EBSCOhost, viewed 26 June 2015.

Pulakos, ED 2010 Performance management: A roadmap for developing, implementing and evaluating performance management systems. Society for Human Resource Management.

Tolan, M 2011, ‘Developing Performance Appraisal Systems for Academicians’, Proceedings Of The Northeast Business & Economics Association, pp. 474-477, Business Source Complete, EBSCOhost, viewed 26 June 2015.

Wal-Mart Stores, Inc 2014, Wal-Mart Stores, Inc. Marketline Company Profile, pp. 1-41, Business Source Complete, EBSCOhost, viewed 26 June 2015.

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