Total Quality Management and Empowerment

Total Quality Management and Empowerment 8. Are you loyal to any organizations? If so how many bad experiences will it take to overcome your loyalty? Have you ever decided to withhold your business
from a store, restaurant, or other service provider based on poor service?

Total Quality Management and Empowerment
Total Quality Management and Empowerment

If so explain
9. Define the term empowerment, being sure to distinguish between involvement and empowerment. Also, describe a situation where you were empowered to perform or complete an important initiative. At what point during the initiative or effort did you feel empowered?
please answer both questions 100 words minimum.
please avoid plagiarism. A team is defined as a group of people with a common, collective goal.

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