Interview with a Nursing Information Expert
Interview with a Nursing Information Expert Essay paper
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Interview with a Nursing Information Expert:
Guidelines and Grading Rubric
Purpose
The purpose of this assignment is to
- Communicate your understanding of the importance of quality information in everyday nursing practice;
- Discuss the roles and responsibilities of a Nursing Information Expert; and
- Articulate how the professional nurse uses information or data in everyday practice to improve outcomes.
Course Outcomes
This assignment enables the student to meet the following course outcomes.
CO #1: Describe patient-care technologies as appropriate to address the needs of a diverse patient population. (PO #1)
CO #4: Investigate safeguards and decision-making support tools embedded in patient care technologies and information systems to support a safe practice environment for both patients and healthcare workers. (PO #4)
CO #8: Discuss the value of best evidence as a driving force to institute change in delivery of nursing care. (PO #8)
Points
This assignment is worth a total of 250 points.
Due Date
This assignment, Interview with a Nursing Information Expert, is due at the end of Week 6. Submit your completed Interview, using the Interview Form, to the basket in the Dropbox by Sunday, 11:59 p.m. mountain time. Post questions to the weekly Q & A Forum. Contact your instructor if you need additional assistance. See the Course Policies regarding late assignments. Failure to submit your paper to the Dropbox on time will result in a deduction of points.
Directions
- Download the NR361 Interview Form from Doc Sharing. It is found under the Week 6 Interview link.
- Select your interviewee and schedule an interview. This individual must be a registered nurse. Job titles of RNs who may be considered include but, are not limited to, Nursing Clinical Information Manager; Super User, Director/Manger Clinical Education; Chief Information Officer; Quality Assurance or Performance Improvement Nurse; Nurse Informaticist; Telenursing Specialist; Nurse Abstractor; Case Manager; Compliance Nurse. If you have any concerns about whether the RN is suitable for this assignment, contact your instructor BEFORE you schedule the interview.
- Review all questions (areas of inquiry) on the Interview Form located in Doc Sharing PRIOR to conducting the interview. You may print the form and take it with you to the interview.
- Note that there are five (5) Required Questions to ask the RN.
- Note that there are four (4) Optional Questions. You need to select only ONE of them to ask the RN.
- Note that there are two (2) Follow-Up Questions that must be answered by YOU.
Prior to conducting your interview, review two scholarly resources. These resources should guide your understanding of the RN’s role and responsibilities or make you more knowledgeable about GIGO, interprofessional communication, or other key concepts in the questions that you may not fully understand. For example, if your interviewee is a Telenurse, you would want to review information on this specialty. If you do not know what GIGO means, look it up.
- Conduct your interview. The length of your interview will vary but should not exceed one hour.
- Submit the form to the Dropbox prior to the deadline outlined above.
Grading Criteria
| Category | Points | % | Description |
| Demographics | 5 | 2% | Initials and job title of interviewee & date of interview provided. |
| Required Question #1
(Career Path) |
30 | 12% | Provide a paraphrased version or summary of the interviewee’s answer. You may quote the interviewee, but sparingly. Do NOT provide a verbatim transcript of everything that was said. |
| Required Question #2
(Value of Evidence) |
30 | 12% | Provide a paraphrased version or summary of the interviewee’s answer. You may quote the interviewee, but sparingly. Do NOT provide a verbatim transcript of everything that was said. |
| Required Question #3
(Support Tools) |
30 | 12% | Provide a paraphrased version or summary of the interviewee’s answer. You may quote the interviewee, but sparingly. Do NOT provide a verbatim transcript of everything that was said. |
| Required Question #4
(Pt. Care Technologies) |
30 | 12% | Provide a paraphrased version or summary of the interviewee’s answer. You may quote the interviewee, but sparingly. Do NOT provide a verbatim transcript of everything that was said. |
| Required Question #5
(Groups & Utilization) |
30 | 12% | Provide a paraphrased version or summary of the interviewee’s answer. You may quote the interviewee, but sparingly. Do NOT provide a verbatim transcript of everything that was said. |
| Optional Question | 30 | 12% | Type the optional question that you chose to ask. Provide a paraphrased version or summary of the interviewee’s answer. You may quote the interviewee, but sparingly. Do NOT provide a verbatim transcript of everything that was said. |
| Follow-Up Question #1
(Practice Impact) |
30 | 12% | Summarizes what was learned from interaction with interviewee answers. Describes how nursing practice will change as a result of learning about roles and responsibilities of interviewee. |
| Follow-Up Question #2
(Resources Utilized) |
30 | 12% | Names two resources reviewed prior to conducting interview.
Describes how each resource helped student prepare for interview. |
| Scholarly Writing | 5 | 2% | Name of student and date of interview appears on Interview Form. Punctuation and sentence structure are correct. Evidence of spell and grammar check. |
| Total | 250 pts. | 100% | A quality assignment will meet or exceed all of the above requirements. |
Grading Rubric
|
Assignment Criteria |
A
Outstanding or Highest Level of Performance |
B
Very Good or High Level of Performance |
C
Competent or Satisfactory Level of Performance |
F
Poor or Failing or Unsatisfactory Level of Performance |
|
| Demographics
5 points |
Initials, job title, & date of interview are provided.
5 points |
Initials, job title, or date of interview is missing.
4 points |
Name is provided instead of initials. Job title or date of interview is missing.
3 points |
Name is provided but no job title or date of interview.
0–2 points |
|
| Required Question #1
(Career Path) 30 points |
Clearly describes career path including education and experiences.
28–30 points |
Describes career path but, education OR experiences are not provided.
25–27 points |
Describes career path but does not include experiences and educational background.
23–24 points |
Briefly describes career path.
0–22 points |
|
| Required Question #2
(Value of Evidence) 30 points |
Clearly states value of best practice as a driving force.
28–30 points |
States value of best practice as a driving force but may have omitted key elements.
25–27 points |
Briefly describes value of best practice as a driving force.
23–24 points |
Does not discuss value of best evidence.
0–22 points |
|
| Required Question #3
(Support Tools) 30 points |
Clearly describes safeguards and decision-making support tools that support safe practices.
28–30 points |
Describes safeguards and decision-making support tools that support safe practices but may have omitted key elements.
25–27 points |
Briefly describes safeguards and decision-making support tools that support safe practice.
23–24 points |
Does not describe safeguards and decision-making support tools that support safe practice.
0–22 points |
|
| Required Question #4
(Pt. Care Technologies) 30 points |
Names or lists 4 or more technologies that improve patient care.
28–30 points |
Names or lists 3 technologies that improve patient care.
25–27 points |
Names or lists 2 technologies that improve patient care.
23–24 points |
Names or lists 0–1 technology(ies) that improve(s) patient care.
0–22 points |
|
| Required Question #5
(Groups & Utilization) 30 points |
Names or lists 3 or more groups that rely on information/data AND describes how information is utilized.
28–30 points |
Names or lists 1–2 groups that rely on information/data AND briefly describes how information is utilized.
25–27 points |
Names or lists groups but does not describe how information is utilized.
23–24 points |
Does not name or list groups and does not describe how information is utilized.
0–22 points |
|
| Optional Question
30 points |
Clearly indicates WHICH optional question was asked. Clearly describes answer to optional question.
28–30 points |
Does not indicate WHICH optional question was asked. Briefly provides answer to optional question.
25–27 points |
Indicates WHICH question was asked but does not provide answer.
23–24 points |
Does not include optional question or answer.
0–22 points |
|
| Follow-Up Question #1
(Practice Impact) 30 points |
Clearly summarizes what was learned from interaction with interviewee answers. Clearly describes how personal nursing practice will change as a result of learning about roles and responsibilities of interviewee.
28–30 points |
Briefly summarizes what was learned from interaction with interviewee answers.
Briefly describes how personal nursing practice will change. 25–27 points |
Includes summary OR describes how personal nursing practice will change. Does not include both.
23–24 points |
Fails to summarize what was learned AND fails to describe how personal nursing practice will change.
0–22 points |
|
| Follow-Up Question #2
(Scholarly Resources Utilized) 30 points |
Specifically names two scholarly resources reviewed PRIOR to interview.
Clearly states how EACH resource helped prepare for interview. 28–30 points |
Specifically names two scholarly resources reviewed PRIOR to interview.
Briefly states how EACH resource helped prepare for interview. 25–27 points |
Specifically names only one scholarly resource reviewed PRIOR to interview.
Briefly states how resource helped prepare for interview. 23–24 points |
Names scholarly resources but does not indicate how resources helped prepare for interview.
OR Fails to indicate resources. 0–22 points |
|
| Scholarly Writing
5 points |
Name of student and date of interview appears on Interview Form. Punctuation and sentence structure are correct. Evidence of spell and grammar check.
5 points |
Name of student and date of interview appears on Interview Form.
Minimal punctuation, sentence structure errors noted. No indications of grammar or spelling errors (wavy lines) noted. 4 points |
Name of student or date of interview is missing.
Several punctuation, sentence structure errors noted. Several indications of grammar or spelling errors (wavy lines) noted. 3 points |
Name of student or date of interview is missing.
Multiple punctuation or sentence structure errors noted. Spellcheck “errors” not corrected prior to submission of assignment. 0–2 points |
|
| Total Points Possible = _____/250 | |||||
SAMPLE ANSWER
Directions: After completing your interview, you must use this form to submit your assignment to the Drop box. You may use the form to capture information as you conduct your interview, or fill it in later. The form is expandable and will enlarge the textbox to accommodate your answers. Do not rely only on this form for everything you must include! Please look in Doc Sharing for specific instructions in the Guidelines for this assignment.
| Criteria | Fill in the answers in this column. |
| Demographics: Provide initials of the RN, official job title of interviewee, and the date the interview was conducted. | Initials of the RN: CIM
Job Title of interviewee: Nursing Clinical Information Manager Date: 24 October 2014 |
| Required Questions
(answer EVERY question in this section) |
|
| 1. Describe your career path to your current position. Include information about education and experiences. | Like any other child, whenever asked what I wanted to become when I grow up, I said I wanted to be a doctor. I did not know the requirements but one thing I knew is that I was required to read hard. My career path in this professional began when I joined a debating club at high school. This platform sharpened my communication skills and my desire to join a medical profession. I passed well in my final examination and decided to join career in nursing. I pursued a bachelor’s degree in clinical nursing and graduated with a second-class upper division. At the university, I was an active member of red cross and this gave me an opportunity to attend to various emergency cases. Upon my completion of my degree in clinical nursing, I joined a middle level where I pursued a course in Information Communication and Technology. The reason for enrolling for this course was my desire to understand concepts in communication as well as in Technology. The experience at this colleague was awesome as I got an opportunity to interact with different people from different cultures. I managed to learn the cultures of people and their behaviors in communication something that improved my communication skills.
Before my employment, I worked as a volunteer in a nearby health facility for one year. At the facility, I performed various duties such as attending to patients and documentation of the patients’ information and ensuring that the information is secure. I got another job where I was attached to a medical doctor’s office. At the office, I managed the office by acting as an assistant nurse. I also kept in touch with patients, kept records of the personal and medical records in the computer. After working with the doctor for duration of six months, I got an opportunity to be part of this facility. I was appointed as a Clinical Information Manager (CIM) and now it has been six years since I joined this credible institution. I have enjoyed my stay here and more so my duties. Some of the roles, I do is to provide services in accordance to Physician Assistant direction, production of accurate and thorough documentation, input of data in the electronic medical record system, help to enhance flow of data by retrieving files and locating of diagnostic tests. I also do coding as well as document coding criteria and help to select appropriate codes. I have as well helped many students on their internship by orienting them and teaching them about coding and operations of systems. I consider myself as among achievers as I have in my capacity impacted on life of various people. I still have ambitions of pursuing further education to increase my skills and knowledge to impact on the health care. I also believe that I will be also in line with the Institute of Medicine recommendations that require that nurses engage in lifelong learning. The recommendations as well state that the number of doctoral nurses will double by 2020 (Institute of Medicine, 2013). I therefore believe that I will be ready to contribute in improvement of healthcare.
|
| 2. Discuss the value of best evidence as a driving force in delivery of nursing care at your facility. | Nowadays, it has become important for nurses to adopt evidence-based research in their practice. Evidence has been a driving force in the delivery of nursing care at the facility. Nurses make their decisions and assumptions based on clinical guidance and research. They as well have adapted to best practice when it comes to solving and approaching complex challenges. This has contributed to provision of better healthcare. Nurses have contributed to greater magnitude in enhancing service delivery (Kittson, 2004). Many patients visiting the facility have a positive perception about the health facility. Their level of evidence about the facility has made many of them to come back and even refer other patients.
Furthermore, many nurses have come to embrace their profession. They have decided to go back to school to acquire more skills and knowledge with the aim of reducing the gap between knowledge development and knowledge use in order to improve the health of people. Nurses appreciate the need to do things right and have developed a desire for quality improvement. These actions have played a critical role in making nurse competent too to deliver high-class health care to their patients. To sum up, evidence has become paramount in service delivery. If nurses embrace this concept, the causes of poor treatment, record management among others will be outdated (Rycroft-Malone, Bucknall, Melnyk, 2004). Carrying out intensive research remains a key and important venture.
|
| 3. What safeguards and decision-making support tools are embedded in patient care technologies and information systems that support safe practice at your facility? | The facility do appreciate that information is essential in making effective decision. In the health facility, nurse’s value information as this is the platform that they get to assess the needs of the patients.
Decision-making tools aims at ensuring that they provide timely information, at the point of care to help making informed decisions about patient care (National Defense University, 2013). Some of the safeguarded and decision making tools embedded in these information technologies includes order sets created for specific category of patients, recommendations, and databases able to provide information relevant to specific category of patients, reminders that enhance preventive care, and alerts that helps to alert on dangerous situations. The tools may alert the health practitioner on duplicate test that an individual may be about to encounter.
|
| 4. Tell me about patient care technologies that have improved patient care at your facility. | Health facility has embraced patient care technologies aimed at sporting safe practice. Some of these information technologies include Electronic healthcare Records (HER) that allows accessibility of critical; patient information from providers, for 24 hours , days in a week (Hebda & Czar, 2013). This therefore allows easier coordination. Another is computerized physician/ provider order: Entry (CPOE) and Clinical Decision Support that has changed ordering processes resulting to lower costs, more interventions based on evidence and best practices and reduced medical error.
Technologies that have already been implemented in the facility include biometrics that helps to increase security of confidential healthcare information hence eliminating the management of lost password costs. Others include, robotics, 3-FD Printing, Less invasive and more accurate tools for diagnostic and treatment and genomics and genetics. Gemonis and Genetics impact on the nursing profession. The genes of the people are responsible for their skills. Genomic elements influence environmental lifestyle as well as other factors (Calzone, Cashion, Feetham, Jenkins, Prows, Williams & Wung, 2010). Less invasive assists in diagnosis and in treatment of patients contributing to reduced patient risk and cost. 3- Printing technology adopts bio printer that uses bio-ink that is made of living cell mixtures. This allows the building of human organ for consumption. Robotics are also essential patient care technologies that provide improved diagnostic abilities. It is less invasive but more experience that is comfortable for the customers that uses it (Haughom, Kriz & McMillan, 2011). They are as well used as adjunct care providers for mental and mental healthcare provision. These technologies are very critical in health care. If they are well implemented they will, impact positively on the healthcare (Haughom, Kriz & McMillan, 2011). Therefore, I believe that people must be free and embrace these technologies as it stands a chance to impact positively on health care. |
| 5. What groups of healthcare workers rely on you to collect high-quality information or data and how is it utilized? | Various groups of health worker rely on me when it comes to collecting high quality information. These groups include, researchers, fellow colleagues, my junior staffs and even intern students. I have requisite skills and experience in this field which pitches me above others. The information or data collected is utilized in various ways. The researcher to further their studies in different areas of their study uses some of the information. Most researchers are interested to learn on how the various technological and patient care operates. They want to ascertain their success of failure levels to recommend the same to other institutions. Some want to study them to find out if they can improve on their functionality to more efficient and effective performance. Therefore, it becomes important that these researchers get objective and hand on information about their operations so that they are in a position to defend their hypothesis.
Some of the information gathered during this study as well benefits the hospital in many ways. Many researcher will tend to use the study findings and again apply the same in the hospital to improve the health of the patients. Intern use the information to study and to gain more insights about the operations at the health facilities. Most of interns may not have enough skills when it comes to information collection because they have not had prior experience in that. Therefore, it is my duty and responsibilities to ensure that they are able to understand to record information. For the interns, they want to use the information to do their own tests and to right research papers that will contribute to their scores in the university. Others use the data to intensify their research studies with the view of improving on their level of skills and knowledge. Accessibility to data allows them to access appropriate information that enables them to acquire knowledge that is translated into wisdom enabling them make appropriate decisions concerning their practice (Hebda & Czar, 2013).
|
| Optional Questions
(Answer only ONE question from the choices below.) |
|
| 1. Please tell me what challenges you have faced in dealing with other disciplines who may not “understand the needs of nurses/nursing?” | |
| 2. Please share an example of how GIGO (garbage in, garbage out) impacted a decision related to your information or data collection. | |
| 3. Please give me an example of how the lack of interprofessional collaboration impacted your role. | |
| 4. Please describe what a typical day on the job is like for you. | Every health provider has his or her own ways of describing the experiences of their typical day. For me I enjoy what I do and every day when I wake up at 5 am I thank God and ask for His guidance. I work in the day shift and therefore my work begins at 8 am in the morning. Every health provider is expected to be at his or her working station at this time. Upon reporting, I must sign in the attendance book before heading to my designated room. I do plan what I will do in the entire day. I enter the office and ensure that everything is in order. My duty is to ensure that I work and record the directives of the doctors. Therefore, I prepare all the recording materials, to be ready for my assignment. I also ensure that all HER and other systems are working as required so that when the time for recording information reaches I am set for the task. In the course of the day, my job revolves around physicians and in ensuring that the systems work efficiently. My day ends at 6 pm in the evening. When I close my day, I ensure that I have documented all the directives that I was given by the physicians. I ensure that the systems are operating as normal. This is aimed at avoiding any inconveniences to the incumbent staffs that is to run a night shift. I hand over to the other staffs to continue with the trend .I sign out as I leave the facility to rest as I await another new day to do what I like and value ,most.
|
| Follow-Up Questions
(Answer all of these. Please do not ask them during the interview. Instead, reflect and answer them afterwards.) |
|
| 1. How will completing this interview impact your practice as a BSN-prepared nurse? Give specific examples. | Completing this nurse will definitely going to impact on my practice as a BSN prepared nurse in various ways
One of them is that it will help me to gain deeper understanding of the workings of a health facility preparing me psychologically for the task before me. It as well will inculcate in me skills and knowledge about nursing. Some of the information that I doses not know will be revealed to me through the interview. I will also improve my skills in interviews. Answering questions is a skill and an art that require learned. I will varnish my skills in this area something that will, help me in my practice. Communicating clearly is critical in my profession as it is through communication that one is able to understand what something is going through before delivering care. Furthermore, completing the interview will enable me to understand and appreciate the various decision support tools in clinical setting that can impact on my health care delivery It will also enable me to appreciate evidence-based research in nursing. Nurses nowadays must ensure that they incorporate research evidence in their practice to promote quality health care. In conclusion, I am vehement that this interview will be of great value on my skills and knowledge. It will impact on my practice as a BSN prepared nurse. This will not be time wasted as its benefits surpass its limitations.
|
| 2. Resources (scholarly articles or texts). Indicate 2 scholarly resources or texts used prior to the interview to familiarize yourself with the individual’s organization, role, or any of the questions you asked to make you a more knowledgeable interviewer. |
Resource #1:Dykes, P., & Collins, S. (2013). Building Linkages between Nursing Care and Improved Patient Outcomes: The Role of Health Information Technology. Online Journal of Issues in Nursing, 18(3):1-17. 1
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Resource # 2:
Berger, S. (2007). Treating technology as a luxury? 10 necessary tools: if you have been thinking that technology for improving healthcare financial management is a luxury, think again. In: Healthcare Financial Management, 61(2):40-70.
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Reference
Calzone, K., Cashion, A., Feetham, S., Jenkins, J., Prows, C., Williams, J., & Wung, S. (2010). Nurses transforming health care using genetics and genomics. Nursing Outlook, 58 (1), 26-35.
Haughom, J., Kriz, S., & McMillan, D. (2011). Overcoming barriers to EHR adoption. Healthcare Financial Management, 65(7), 96–100.
Hebda, T., & Czar, P., (2013). Handbook of informatics for nurses & healthcare professionals (5th ed.). Upper Saddle River, NJ: Pearson.
Institute of Medicine. (2013). The future of nursing leading change, advancing health: Report recommendations. Retrieved from: http://www.iom.edu/~/media/Files/Report%20Files/2010/The-Future-of- Nursing/Future%20of%20Nursing%202010%20Recommendations.pdf
Kittson, A. (2004). The state of the art and science of evidence-based nursing in UK and Europe. Worldviews on Evidence-Based Nursing. 1(1), 6-8. www.blackwellpublishing.com/wvn.
National Defense University (2013). Strategic leadership and decision making. Information age and strategic decision making. Retrieved from www.au.af.mil/au/awc/awcgate/ndu/strat-ldr-dm/pt1ch3.html
Rycroft-Malone, J., Bucknall, T., Melnyk, B.M., (2004). Editorial. Worldviews on Evidence- Based Nursing. 1(1), 1-2. www.blackwellpublishing.com/wvn.
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