IT Ethics and Monitoring Employee Behavior Video Case:  IT Ethics in the Workplace

In the digital age, most organizations are tracking employee activity in all kinds of ways in an effort to become more productive.

IT Ethics and Monitoring Employee Behavior

Some are measuring keystrokes or using programs that can tell supervisors when a keyboard has been idle for 15 minutes. Others use keywords to flag which websites employees visit-and block ones that aren’t related to work-or are checking employees e-mails and instant messages to make sure that they don’t contain inappropriate or proprietary material

Indeed, nearly every aspect of work is now measurable in some way: Hours are tracked via security badges and fingerprint scanners, locations are monitored using GPS, and certain employee activities are captured by digital camera and video. While it’s clear that employers can measure nearly everything employees do, the question for many is whether they should. To find out, it’s important for companies to have a clear sense of what they hope to accomplish-and to be forthcoming and transparent in their communication with employees. When employee monitoring is done poorly, businesses may find that what they hoped to gain in productivity is undermined by what they lose in engagement and trust. Visit YouTube and search for the video “Ethics in the Workplace to IT Team 8.” Answer the following questions.

IT Ethics and Monitoring Employee Behavior

1. What are the reasons why an employer might monitor the online behavior of employees? How might the organization benefit from this monitoring?
2. Name the policies the company has put in place in regard to ethics in the workplace.
3. What are the possible consequences of not monitoring such behavior?
4. What monitoring technologies does the company use to keep track of sites employees access?
5. Do you think it’s ethical for employers to monitor sites that employees access?
6. What are some of the arguments against employers engaging in such monitoring?
7. Which is more expensive-firing an employee or putting policies in place for employees to follow?
8. Research vendors that offer employee monitoring software. Summarize the types of solutions they offer and their costs. If you were going to pick one of these to recommend to your organization, or one with which you are familiar, which would you choose? Why?

IT Ethics and Monitoring Employee Behavior

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