Personal Change Drivers for Development Portfolio Order Instructions: Personal Development Portfolio
Change drivers for your own organization
One of the central propositions offered by this module is that the sustainable success of any organization will depend on the quality of its interactions with the competitive environment in which it is required to operate and, in turn, on the quality of interactions between the firm and the people who work for it. The material studied this week provides a strong indication that the character of those key interactions will be subject to significant change with the passage of time. Therefore, one critical aspect of your Professional Development Portfolio (PDP) is to ensure that your own capability profile is constantly updated with the attitudes, skills, and abilities needed to meet organizational expectations in that regard. For this entry in your PDP, you are therefore required to identify the current range of change drivers that are relevant to your own employment situation and to document the implications of those change drivers in terms of your own professional development.
To prepare for this PDP Assignment:
Reflect on the current status of your employing firm and its competitive positioning in the industry with which it is associated, and then answer the following questions. Answers need only be brief and using short, bulleted statements are encouraged.
• What are the key factors for success for firms operating in this particular industrial sector? To what extent is your current employing firm successful in meeting the requirements of those key success factors?
• What do you believe are the likely change drivers that will impact on the nature of those success factors? Will the impact of those change drivers create opportunities or threats, or both, for the firm?
• What specific role in the management of change will be assigned to you over the medium term (the next 2-5 years)? What are the key attitudes, skills, and abilities needed to successfully fill that role?
• In what specific attitude, skill and ability areas do you believe you need to improve your performance? What specific changed behaviors do you plan to instigate, between now and the conclusion of this module, that will assist in achieving the necessary improvements?
Personal Change Drivers for Development Portfolio Sample Answer
Professional Development Portfolio
Introduction
At the moment, I work at a fashion retail store that focuses on selling high-end fashion products such as clothes, shoes, accessories, watches, and perfumes for both men and women. Other products include sunglasses as well as women jewelry and handbags. The products are of a wide range of brands such as Gucci, Burberry, Fubu, Louis Vuitton, and Ray-Ban among others. The company operates in the highly competitive retail industry.
Personal Change Drivers for Development Portfolio Success Factors
The factors for success for companies operating in this industrial sector include the following:
- Securing the right site – in the retail industry, location is the most important success factor (Mawby 2011).
- Proximity to the market – a retail store needs to understand the demographic of its target market and ensure that its retail business could be accessed easily by that particular market as this would facilitate success.
- Market position – marketing positioning, as Overstreet (2013) pointed out, projects a consistent and clear image of the company and allows medium and small-sized firms to compete against bigger businesses.
- Stock control – sufficient stock monitoring processes and systems would underscore changes in demand in a timely fashion so that re-ordering could be reduced or increased as necessary (Mawby 2011).
- Effective forecasting – a thirteen-week cash flow forecasting that focuses on daily sales volumes is helpful in evaluating the capacity of a retail business to generate cash to finance the requirements for current working capital.
- Strong balance sheet – it is worth mentioning that proper management of working capital is related directly to the ability of the retail business to absorb any disruptions or operational shocks (Overstreet 2013).
My employing firm is very successful in meeting the requirements of those key success factors since it has secured a high quality retail space in a good location, it has undertaken product branding to improve market position, it sells only high-demand products to increase profits, and the business is situated in proximity to the market – in a shopping centre.
The likely change drivers that would impact on the nature of those success factors include: One, the mobile technology, considering that over 80% of consumers own a smart phone and consumers use their smart phones to search and shop (Banks 2014). Consumers are empowered these days like never before and there is a shift in power from the retailers to the consumers. Secondly is the use of data in an intelligent manner to drive more efficiency. Third is through the use of multi-channel store which combines online shopping and brick-and-mortar stores (Mawby 2011).
The impact of those change drivers would create opportunities for the company. This is because first, the retail business will have an opportunity to establish a multi-channel retail business by creating an online presence that will allow consumers to be able to shop and pay online. This would complement its brick-and-mortar store. Secondly, the retail company will have an opportunity to utilize data in an intelligent way to drive more efficiency by harnessing data on both the global and local scale in order to create faster, simpler and richer shopping experiences which would help the retailer to distinguish itself from its competition (Banks 2014).
Over the medium-term (2-5 years), the specific role in the management of change that would be assigned to me is the role of a change agent. To successfully fill this role, the main abilities, skills and attitudes that are required include trustworthiness, conflict management, coaching, facilitation, persistence and resilience, advanced communication skills, good listening skills, empathy, team building skills, analytical skills, disciplined and well organized. A change agent must also be flexible enough to handle evolving priorities and work around hurdles (Tan & Kaufmann 2015).
To improve my performance, I need to improve in my communication skills area. A good change agent should communicate effectively with all stakeholders. Communication, during the change process, is essentially the glue which keeps the entire company together. Good communication is also what moves the organization towards the desired goals (Tan & Kaufmann 2015). A change agent needs to have the ability to communicate in an effective manner across all organization boundaries and at all levels.
The change behaviours that I plan to instigate between now and the end of this module that would be helpful in achieving the necessary improvements include improving my listening skills and improving interpersonal communication with other people. In essence, I will seek to enhance 2-way engaging dialogue, listening to others properly, and talking when necessary.
Personal Change Drivers for Development Portfolio References
Banks, S 2014, Drivers of change: Retail industry in Australia, SIES Journal of Management, 14, no.1, pp. 3-8
Mawby, E 2011, How to succeed in the retail industry. Journal of Business & Retail Management Research, 6, 2, pp. 1-12
Overstreet, J 2013, What’s driving change in retail? Retail insiders on the evolution of the industry. Ekonomski Anali / Economic Annals, 54, 209, pp. 105-127
Tan, A., & Kaufmann, WH 2015, Making good change agents: Attitude, knowledge, skills. Academy Of Management Journal, 55, 2, pp. 381-398
