Walmart use of Virtual Reality in Employee Training Reads the article (Links to an external site.) Links to an external site.
Describing Walmart’s use of Virtual Reality (VR) in their employee training programs. Use the information you learned from the article and the chapter to provide your response to the questions below.
Link to article: https://blog.walmart.com/innovation/20180920/how-vr-is-transforming-the-way-we-train-associates (Links to an external site.)Links to an external site.
The book lists a number of training obstacles and myths (page 113-114). Identify 3-4 obstacles or myths from these lists you believe can be overcome by the use of virtual reality as a method of training employees. For each identified, describe why you believe virtual reality can overcome the training obstacle/myth.
Using the same list of training obstacles and myths (page 113-114), identify 1-2 obstacles or myths you believe will not be overcome with the use of virtual reality as a method of training employees. For each identified, describe why.
The article indicates Walmart will use virtual reality to train employees in new technology, compliance matters, and soft skills such as empathy and customer service. Do you believe training using virtual reality (and not a live person) can adequately train employees on soft skills? Why or why not?
What tasks or work processes performed by employees in the hospitality industry do you think would be better trained using virtual reality? Why?
What tasks or work processes performed by employees in the hospitality industry do you think would not benefit from training with virtual reality? Why?
