Barriers to Good Customer Service Write a report which you divide into five parts: Barriers to Good Customer Service
- What managers can do to improve customer service
III. What employees, even those with no supervisory authority, can do to improve customer service
- When to Pass Complaints on to Your Supervisor/Manager At least two primary points that you either learned from this class or for which you learned aspects in more depth
Write an introductory paragraph in which you explain what Customer Service is and why it is a topic worth studying.
Then, type the names of the five topics (I-V) listed above as headings and discuss each topic under its proper heading.
NOTE: Keep in mind that simply giving your opinion with no supporting details is NOT what this assignment requires. Make your points, but then also give details that support each point. Be sure to include WHY for each opinion/point that you give.
You will have weekdays and a weekend to complete this assignment. DO NOT wait until Tuesday, December 11 to try to complete and submit it; if anything goes wrong, you will have no time to make adjustments. In addition, you will not be able to submit to me through Inbox.
