All in text references from scholarly sources require page number as well. All work must be original.
Your assignment must follow these formatting requirements:
Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions.
Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.
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Denhardt, Denhardt and Aristigueta (2016) discuss the importance of an organizational culture encouraging creativity and reference Hollingsworth’s (1989) list of factors necessary to create an environment that embraces inventiveness and resourcefulness (p. 75). It will be important for you to demonstrate, in detail, how trust promotes an innovative organizational environment and what condition(s)(this should be included in the thesis statement which should make your paper flow) should be in place for success of your selected factor
NOTE:
You are expected to include relevant support not only from the textbook, but also from the report on the city of Phoenix to make your case. However, you need to consult only two peer reviewed journal
articles for this first essay.
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Read the Case Study and answer the following questions:
1. Is the Tata Nano car a disruptive innovation? If so, what are the implications for industry incumbents? (300 word)
2. Select one car innovation that would be considered more incremental in nature, and one that would be considered more breakthrough in nature (or two innovations of your choice from another industry). Explain which of the characteristics of breakthrough versus incremental innovation your examples exhibit. (500 words)
*** Words count = 800 words.
*** In-Text Citations and References using Harvard style.
B222B – Managing Technologies and Innovation (Part B)
TMA – SPRING 2019
I- Instructions
II- Case study: Cars of the Future
III- Additional material
IV- Questions
V- Grades deduction
VI- Referencing and Harvard Style
I– INSTRUCTIONS:
• Word count: you should discuss the questions in no more or less than the number of words mentioned for each question (plus or minus 10%).
• Referencing: You must acknowledge all your sources of information using full Harvard Style Referencing (in-text referencing plus list of references at the end).
• Use E-library: to get journal articles on the topic (Emerald, EBSCO, ProQuest…). Use at least 2 articles.
• Remember that you should work the information from references into your own original thoughts and INTO YOUR OWN WORDS.
II- CASE STUDY
Cars of the Future
In 1908, Henry ford’s famous model T rolled Off the assembly line. Within 100 years the automobile revolutionized society, putting people on wheels. Today, the average US household owns 2.28 vehicles. Yet with gas prices on the rise, concerns about the environment mounting and traffic congestion plaguing cities large and small, inventors and entrepreneurs are teaming up to transform personal automotive travel. In the very near future, popular transportation options will include personal jet packs, flying cars, and carbon free stackable cars.
Futuristic flyers
Thanks to the terrafugia’s transition “personal air vehicle” aggravating rush hour traffic will become history. Brave commuters can take to the skies in a 2 person light sport aircraft with automated retractable wings. Using lighter and stronger material and more efficient engines, the vehicle aims to be classified by the FAA as the easier to fly light sport aircraft, requiring only 1.500 feet to take off, the transition will run on premium unleaded gas, fly at 120 mph, and have a range of 100-500 miles with 30 miles per gallon in the air. On the ground, the vehicle will get 40 highway miles per gallon.
Want to fly to work but prefer feeling the wind in your face? Try the jet pack T-73 created by Jet Pack international, with a range of 11 miles and maximum flying time of 9 minutes, commuters can blast to work at 83 miles per hour At 250 feet above the ground. The T-73 will hold 5 gallons of jet A fuel and will retail around $200.000 (including training).
Conventional alternatives
Now for those who want eco-friendly transportation combined with adrenaline. But aren’t quite ready to take for the skies, check out the tesla roadster. The roadster sports a base price of 109.000$ and proves that a 100% electric sports car can perform as well as the traditional models but with zero emissions. Speeding from 0 to 60mph in 3.9 seconds. The roadster has a manual transmission and 248 horsepower. The battery provides for a 220 mile range and takes 3.5 hours to recharge. Who knew being fast and being green could be achieved in one vehicle.
For those more comfortable staying grounded and keeping some change in their pockets consider the apetra. The apetra seats two, weighs 850 pounds maxes out 95 mph and impressively gets 230mpg! Apetra is developing several versions; the classic hybrid design diesel/electric motor combination that will be priced around 29000$ the full electric version priced around 26000$ with a120 mile range.
For those uninterested in buying a car but still be needing access to a low cost vehicle on an as needed basis, consider smart cities foldable, electric city cars developed at MIT’s media lab. Designed to mitigate the negative external effects of the traditional vehicle, not only is the city-car electric, but like airport luggage carts, it is stackable, fitting 6 to 8 cars into a single conventional parking place. The city car will be available to rent at transportation hubs and can be returned when finished.
India’s TATA motors recently announced an extremely low cost automobile with a small carbon footprint: the Nano. Dubbed “India’s model T “, the 4 door 2 cylinder family car can fit 4 passengers and has lower emissions than most two wheeled Indian vehicles, at an astounding price of only $2.500. Touting a lean design that minimizes weight and increases fuel efficiency, as well as safety design features that protect occupants, the Nano is sure to raise a stir in India and abroad. The company has said its expects the car to revolutionize the auto industry and analysts believe the Nano may force other manufacturers to lower their own pricing. There is also speculation that the process innovations necessary to produce the car at such a low price will threaten the operating models of market leaders. French automakers Renault and its Japanese partner Nissan are trying to determine if they can sell a compact car for less than $3.000.
III- ADDITIONAL MATERIAL
Types of Innovations
1. Incremental versus breakthrough
Incremental Innovations:
? Continuations of existing products, methods or practices
? Minor improvements made with existing methods and technology
? Evolutionary as opposed to revolutionary
Breakthrough Innovations:
? Totally new products
? Considerable change in basic technologies and methods
? Revolutionary ideas that can create new markets
2. Product versus process versus organizational
Product Innovations:
? New products offering improvements in functional characteristics, technical abilities, ease of use, or other dimensions(incremental or breakthrough)
Process Innovations:
? New techniques of producing goods or services
? Improve the effectiveness or efficiency of production processes
? Facilitate the discovery of underlying scientific properties of technological domains
3. Architectural versus modular (component)
Architectural Innovations:
? New foundations or fundamentals of how the various components of a system work together to function
? Based on scientific principles
? Different from existing technological platforms
? May be considered radical.
Modular Innovations:
? New parts or materials within the same technological platform
? Example: Magnetic tape, floppy disk, and zip disk differ by components or materials, all three based on the platform of magnetic recording
4. Sustaining versus disruptive
Sustaining Innovations:
? Target demanding, high-end customers with improved performance
? Typically through incremental innovations
Disruptive Innovations:
? New, simpler, more convenient, less sophisticated and/or less expensive than existing products or services
? Appeal to customers at the lower end of the market
? Low-end disruption: attracts low-end customers initially, moves into more upscale markets over time as the technology improves
? New-market disruption: converts previous non-customers into new customers, thereby creating a new market
IV- QUESTIONS
1. Is the Tata Nano car a disruptive innovation? If so, what are the implications for industry incumbents? (300 word)
2. Select one car innovation that would be considered more incremental in nature, and one that would be considered more breakthrough in nature (or two innovations of your choice from another industry). Explain which of the characteristics of breakthrough versus incremental innovation your examples exhibit. (500 words)
V- GRADES DEDUCTION:
Proper referencing:
Referencing should be both in-text referencing, plus a list of references at the end using Harvard style.
Use of E-Library:
A minimum use of 2 articles from AOU e-library is required to support the discussions.
VI- REFERENCING AND HARVARD STYLE:
There are various ways of setting out references / bibliographies for an assignment.
“Harvard Style” is a generic term for any referencing style which uses in-text references such as (Smith, 1999), and a reference list at the end of the document organized by author name and year of publication.
In this guide, we are using a “Harvard Style” which is based on the author-date system for books, articles and “non-books”.
NOTE: When you write your list of references/bibliography, please keep in mind the following points:
• Your bibliography should identify an item (e.g. book, journal article, cassette tape, film, or internet site) in sufficient detail so that others may identify it and consult it.
• Your bibliography should appear at the end of your TMA with entries listed alphabetically.
• If you have used sources from the Internet, these should be listed in your bibliography.
– For a BOOK:
– For an ARTICLE:
– For WEB SITES and OTHER ELECTRONIC SOURCES
The basic form of the citations follow the principles listed for Article print sources (see above)
In addition, you need to provide the following information:
1. date item viewed
2. name or site address on internet (if applicable)
Reading Reflection
Student’s Name: Michael J Articles: Jonson and Jonson (p. 9-13, 2015)
Due date: Williams (p. 2-8, 2016)
Week: 2
Key Points:
1. Earliest innovations have allowed humans to share knowledge and relate them to some of
the great technological innovations now. Those basic innovations have yet to have any
major breakthroughs, the ones that we rely on the most especially. When it comes to
leaders in innovations the United States is always thought of, which is true, yet this
country is lacking some upgrades in important and failing social systems. Most of the
great new innovations we see today are not at all government and team run, but invented
by determined entrepreneurs (Jonson and Jonson, p.9, 2015).
2. Competency plays a really important role in the survival and profitability of a business.
There is core competence which is a main focus of the company in order to “survive and thrive,” and just the main concept of the business. Then there is distinctive competence which is something that makes your business or company unique and better than competitors. And individual competencies are the combination of learnable skills and natural ability that allows someone to accomplish a specific goal or dream. Lastly, collective competencies are the mixing of people with different individual competencies
within a team in order to be high functioning and successful. Then there are also the competencies that need to be proven to the public, such as the ability to practice as a lawyer or a surgeon (Jonson and Jonson, p.11, 2015).
3. Resilience is a part of finding your life purpose, striving for improvement and realistic world views. Confronting the brutal facts, improvising and looking for the reason something happened will always push a business owner forward in their progress (Jonson and Jonson, 2015).
4. Businesses should define themselves as their “core competence,” or main abilities, rather than the goods or services they provide. If they can identify their core competence, then they can know what they need to do in order to rise above the competition. Three tests in order to identify what a brands core competence is are knowing that a core competence
applies to a wide market, deliver a good perceived end product and should be difficult for competitors to imitate (Jonson and Jonson, 2015).
5. Competition is very important for business success. Over the last decade, the U.S. came in nearly last for amount of progress made out of 44 countries. Innovation and entrepreneurship needs to increase in order to increase competition. It is worried that the
U.S. is on a decline for innovative potential. Creativity and education needs to be increased especially in order to bring young people back into the entrepreneurship and innovation scene, which will in turn, create competition (Jonson and Jonson, p.12, 2015).
6. Japan’s innovation production and bold pioneering entrepreneurial companies have declined greatly. There are very little initiatives to teach more about entrepreneurships and startups to Japanese citizens, yet this is changing. They think it could be because it
used to be very expensive to register your new company, yet that has recently changed and been made much more affordable. Unemployment in Japan is also really low, and most people get a job as soon as they get out of college. And though that is great in a
way, many great inventions are created when someone has plenty of free time and discovers a great business idea amidst doing nothing or working with a hobby maybe (Williams, p. 7, 2016).
7. There are often lots of options in the U.S. for startups in entrepreneurship with help from
their university. This provides young entrepreneurs with funding and investment opportunities. In Japan, there are not nearly as many resources to get funding though they are trying to increase the amount of university-funded entrepreneurship help (Williams, p.8, 2016).
8. Core competencies are collective areas of expertise that the entire team must practice in order for the business to run according to their purpose and what they stand for. For example, I work at a chipotle and a Core Competence that we practice every day is excellent customer service. Distinctive competencies are things or areas that a business does better or is unique from any other business. One of Chipotle’s Distinctive Competencies is that food served fast doesn’t have to be a fast food experience. Meaning
that we try to give customers an experience similar to a sit-down restaurant, food that is of high quality, non-GMO and organic, while also preparing their food quickly. This sets them apart from other fast food restaurants. (Matthews et al, 2015, p. 11)
Relating the readings with my personal experience:
I often think about how lucky we are as students at such a supportive school such as UVM, and personally for me, I have supportive and inspiring parents who believe in me. I know for a fact, that if I really needed funding for some new venture and idea, I could definitely get the help and loans that I needed from family, our generous and supportive school, and if they could not help me, I am sure they could refer me to someone who eventually would. I think that the amount of opportunities we have been given in such a nice school like this is unbelievable and
forgotten, most definitely taken for granted. Regarding the decline of innovations and startups in Japan, and the lack of education about entrepreneurship, I do believe though that it would help immensely if they had a required high school class in entrepreneurship, innovation and resilience (such as this one). I have found this class to even already to be very inspiring and motivating. It is a period of my day where I get to really think about what I want to do with my life and what makes me really happy, which sometimes you forget to think about when you have such a busy schedule. If you are given the opportunity to think like that and open up your mind to the possibility of starting your own
company or brand, then you will continue to do so. And like we learned in this reading too, it completely benefits the economy to create and build a business, as it supplies jobs and creates a new market possibly, but also encourages competition, which will then in turn motivate others to make more innovations. It is a whole circle that should definitely be far more encouraged in school systems throughout the U.S. as I believe it would create a fair amount of more young
entrepreneurs. I liked learning the definition of “core competence” as it is a term I have never heard before. It makes me think of my mom’s business and what its core competence is. She has a law firm that does elder law and estate planning, so she plans out people’s will and assets and organizes their legal documents, along with helping with placement for peoples parents in nursing homes and all the documentation that goes along with that. She offers a service for a nurse to come to their house and she has her nurse employee be at the office, make house visits and talk on the phone to her elderly clients in need of assistance with someone compassionate,
understanding and good at dealing with other problems. My mom offers her as someone that
people can call when their parent or loved one dies as she is pretty much a professional at calming people down while being understanding and telling them what they need to do next legally without sounding cold. It is a very original idea, and so I believe that is what her business’s core competence is.
Questions for discussion:
1. Core competency is discussed as being very important, but isn’t it redundant. Why might
someone start up a business if they have no competency?
2. What kind of progress are the other countries making if the US is second to last in
progress over the last decade?
3. One speculated reason for Japan not producing as many fast paced and bold innovations recently because they are too much of perfectionists. How could you change this concept in Japanese entrepreneurial culture?
Outcomes of my discussion with my learning partner:
• In discussion we decided that a common theme which was prevalent in all articles was that resilience is one of the most crucial aspects of creating a successful and profitable business.
• If you take a look at most of the successful individuals mentioned, all of them had a well
developed ability to improvise when a situation didn’t go as planned. To go deeper, Steve
Jobs’ project NeXT wasn’t actually intended to succeed, however it was developed to
influence Apple to rehire him. He never cared about the OS (Operating System), instead
he aimed to create a well designed product which would spark the interest of companies,
not consumers.
• Surrounding yourself with a good supportive team of individuals in theory can be a good way to increase your resilience, but in reality, some people can work better without “noise” surrounding them (i.e. those with strong vision or passion, Steve Jobs.)
• Informed risk taking v.s. Blatant risk taking – it is dangerous to assume that risk taking in
general is a good business practice, however, sometimes it is important to be able to
throw all your chips in, and make a big move, to move ahead, where others wouldn’t be
as brave to do so. It is important to calculate the risk v.s. Reward ration and then make a decision next.
Synthesis:
The overall learnings of these readings and discussion was mainly about competition and
how that makes the market thrive, the encouragement needed in order to make more
entrepreneurs and how that also makes the economy thrive, and the importance of knowing and
having different “competences” in your business in order for it to do well. You want your business to not just survive, but also to thrive, so you need to identify what sets you apart from other alike businesses. Throughout these readings, I learned and read about some very thought provoking and eye-opening topics, and it especially got me thinking how the U.S. should offer high school entrepreneurship and innovation classes in order to stimulate and excite young potential entrepreneurs.
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The professor wants us to select any innovation topic and write a 4 paper report about the innovation while using the words from our management innovation class and underlining each word that relates to innovation-related. some of the words or topics we learned but not limited to incremental and radical innovation, the process of adoption, innovators dilemma, technology advancing S-curve, adoption ratio rate, interpersonal communication channels, change agent, cross the chasm, first movers adopters, late adopters and he wants us to use those terms and other innovation terms and underline them. you can also include graphs.
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“Critically evaluate how “open innovation” has transformed business strategy with reference to a company (or organization) of your choice. Comment on Michael Porter’s (2001) claim that the fundamentals of strategy remain unchanged”
I’ve tried my best to deliver an answer to both parts of the assignment. However, since I’m of Portuguese nationality I do have some difficulties regarding the overall approach and structuring of an essay.
I’m not very happy with the work I have done and would really appreciate all the help I can get.
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Proposing Evaluating and Selecting an Innovation own idea for an innovation along with a model they find useful for evaluating its merits.
Proposing Evaluating and Selecting an Innovation
Each team member is responsible for completing research on various models. While there are several models in circulation for evaluating innovations, such as The Lean StartUp Plan, NOMMAR, SNIFF, and the linear and mental models of innovation, innovators should not feel constrained by any particular model. Feel free to borrow elements from multiple models to develop one that would work best to most effectively evaluate your own innovation.
TASKS:
1. Make an innovation along with a useful for evaluating
2. 1-2 paragraph summary of idea, a description of the model used to evaluate the idea, and the results of the evaluation. Specifically, the evaluation should identify the merits, drawbacks, and challenges associated with the idea.
3.an article from the research that was completed on innovation, implementation/evaluation models.
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Major Project 1 – Entrepreneurial Application
Toto, I don’t think we are in Kansas anymore! ~~Dorothy
Innovation and Tech Major Project Assignment
Content: Our world will soon experience a flood of remarkable, life-altering technologies that currently lie just beyond the horizon! Because of their “ newness,” these types of technology are sometimes described as existing on the “bleeding edge,” not just the “leading edge.” During your BMBA621 Technology and Commerce course, continually scan periodicals, newspapers, web sites, databases, and online and traditional video and audio sources, to identify these forthcoming technologies. Over the course of the semester, post at least ten (10) separate technology ideas, specifically utilizing the format outlined below, in the Dialogue space entitled Future Tech. Be sure to choose emerging technologies that have not yet been completely developed into a product, service, or idea.
Innovation and Tech Major Project Assignment
Second, students will complete executive briefing papers re-viewing technology ideas posted by their classmates. The executive briefing paper should consider at least five separate creative commercial uses for the forthcoming technology. In addition it should include a critical analysis of its benefits and possible hazards to prospective users and/or customers, anticipated timeline for its proposed introduction, possible differences in adoption in various areas of the world, in-depth discussion of likely financial implications for businesses, and probable effects (positive and negative) on other related technologies and the marketplace. Be sure to consider ethical dilemmas posed by the new technology, what criteria should be used to decide whether the technology should ultimately be developed, and your recommendations relative to the value of the technology. Over the course of the semester, post at least ten (10) separate executive briefing papers in the Dialogue space entitled Future Tech in response to the technology ideas of classmates, specifically utilizing the format outlined below.
Innovation and Tech Major Project Assignment
Format: The technology idea posting should include: (1) Dialogue Subject: line that describes the technology; (2) a full article, attachment or working link to an article, photo, video, or audio file; (3) short paragraph (three or four sentences) describing the technology idea; (4) citation (Turabian style) detailing where the article, photo, video, or audio was found. The executive briefing paper posting reviewing a classmate’s technology idea posting shall be no longer than one (1) page, inclusive of text and citations. A comprehensive yet concise executive briefing paper should require at least two hours of student preparation.
Innovation and Tech Major Project Assignment
Evaluation Method: See GLE-QEP Grading Rubric under Start Here. Each posting of a technology idea will be worth one (1) point, and each posting of an executive briefing paper response to the technical idea posted by a classmate will be worth one (1) point. The grading will be pass/fail (1 point/0 point).
Innovation and Tech Major Project Assignment
Due date: Continuous throughout the semester. Students should make every effort to post technology ideas and executive briefing papers throughout the semester. Because the review of both technology ideas and executive briefing papers is to continue throughout the semester, ten (10) points will be deducted from the project grade for students who do not “balance” their posts across the entire semester.
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1. research on Smart Cities and Regions from Around the World.
2. Create a 25 page annotated bibliography which covers research on smart cities and regions from around the world.
3. Compare and contrast how countries and government from around the world are using smart cities to improve public policy.
4. Review the proposal concepts and focus your research and annotated bibliography around points of emphasis in the proposal.
5. Incorporate in your annotated bibliography the number of surveys that have been conducted on smart cities.
The course is Public Administration / Public Policy
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Personal Change Drivers for Development Portfolio Order Instructions: Personal Development Portfolio
Change drivers for your own organization
Personal Change Drivers for Development Portfolio
One of the central propositions offered by this module is that the sustainable success of any organization will depend on the quality of its interactions with the competitive environment in which it is required to operate and, in turn, on the quality of interactions between the firm and the people who work for it. The material studied this week provides a strong indication that the character of those key interactions will be subject to significant change with the passage of time. Therefore, one critical aspect of your Professional Development Portfolio (PDP) is to ensure that your own capability profile is constantly updated with the attitudes, skills, and abilities needed to meet organizational expectations in that regard. For this entry in your PDP, you are therefore required to identify the current range of change drivers that are relevant to your own employment situation and to document the implications of those change drivers in terms of your own professional development.
To prepare for this PDP Assignment:
Reflect on the current status of your employing firm and its competitive positioning in the industry with which it is associated, and then answer the following questions. Answers need only be brief and using short, bulleted statements are encouraged.
• What are the key factors for success for firms operating in this particular industrial sector? To what extent is your current employing firm successful in meeting the requirements of those key success factors?
• What do you believe are the likely change drivers that will impact on the nature of those success factors? Will the impact of those change drivers create opportunities or threats, or both, for the firm?
• What specific role in the management of change will be assigned to you over the medium term (the next 2-5 years)? What are the key attitudes, skills, and abilities needed to successfully fill that role?
• In what specific attitude, skill and ability areas do you believe you need to improve your performance? What specific changed behaviors do you plan to instigate, between now and the conclusion of this module, that will assist in achieving the necessary improvements?
Personal Change Drivers for Development Portfolio Sample Answer
Professional Development Portfolio
Introduction
At the moment, I work at a fashion retail store that focuses on selling high-end fashion products such as clothes, shoes, accessories, watches, and perfumes for both men and women. Other products include sunglasses as well as women jewelry and handbags. The products are of a wide range of brands such as Gucci, Burberry, Fubu, Louis Vuitton, and Ray-Ban among others. The company operates in the highly competitive retail industry.
Personal Change Drivers for Development Portfolio Success Factors
The factors for success for companies operating in this industrial sector include the following:
Securing the right site – in the retail industry, location is the most important success factor (Mawby 2011).
Proximity to the market – a retail store needs to understand the demographic of its target market and ensure that its retail business could be accessed easily by that particular market as this would facilitate success.
Market position – marketing positioning, as Overstreet (2013) pointed out, projects a consistent and clear image of the company and allows medium and small-sized firms to compete against bigger businesses.
Stock control – sufficient stock monitoring processes and systems would underscore changes in demand in a timely fashion so that re-ordering could be reduced or increased as necessary (Mawby 2011).
Effective forecasting – a thirteen-week cash flow forecasting that focuses on daily sales volumes is helpful in evaluating the capacity of a retail business to generate cash to finance the requirements for current working capital.
Strong balance sheet – it is worth mentioning that proper management of working capital is related directly to the ability of the retail business to absorb any disruptions or operational shocks (Overstreet 2013).
My employing firm is very successful in meeting the requirements of those key success factors since it has secured a high quality retail space in a good location, it has undertaken product branding to improve market position, it sells only high-demand products to increase profits, and the business is situated in proximity to the market – in a shopping centre.
The likely change drivers that would impact on the nature of those success factors include: One, the mobile technology, considering that over 80% of consumers own a smart phone and consumers use their smart phones to search and shop (Banks 2014). Consumers are empowered these days like never before and there is a shift in power from the retailers to the consumers. Secondly is the use of data in an intelligent manner to drive more efficiency. Third is through the use of multi-channel store which combines online shopping and brick-and-mortar stores (Mawby 2011).
The impact of those change drivers would create opportunities for the company. This is because first, the retail business will have an opportunity to establish a multi-channel retail business by creating an online presence that will allow consumers to be able to shop and pay online. This would complement its brick-and-mortar store. Secondly, the retail company will have an opportunity to utilize data in an intelligent way to drive more efficiency by harnessing data on both the global and local scale in order to create faster, simpler and richer shopping experiences which would help the retailer to distinguish itself from its competition (Banks 2014).
Over the medium-term (2-5 years), the specific role in the management of change that would be assigned to me is the role of a change agent. To successfully fill this role, the main abilities, skills and attitudes that are required include trustworthiness, conflict management, coaching, facilitation, persistence and resilience, advanced communication skills, good listening skills, empathy, team building skills, analytical skills, disciplined and well organized. A change agent must also be flexible enough to handle evolving priorities and work around hurdles (Tan & Kaufmann 2015).
To improve my performance, I need to improve in my communication skills area. A good change agent should communicate effectively with all stakeholders. Communication, during the change process, is essentially the glue which keeps the entire company together. Good communication is also what moves the organization towards the desired goals (Tan & Kaufmann 2015). A change agent needs to have the ability to communicate in an effective manner across all organization boundaries and at all levels.
The change behaviours that I plan to instigate between now and the end of this module that would be helpful in achieving the necessary improvements include improving my listening skills and improving interpersonal communication with other people. In essence, I will seek to enhance 2-way engaging dialogue, listening to others properly, and talking when necessary.
Personal Change Drivers for Development Portfolio References
Banks, S 2014, Drivers of change: Retail industry in Australia, SIES Journal of Management, 14, no.1, pp. 3-8
Mawby, E 2011, How to succeed in the retail industry. Journal of Business & Retail Management Research, 6, 2, pp. 1-12
Overstreet, J 2013, What’s driving change in retail? Retail insiders on the evolution of the industry. Ekonomski Anali / Economic Annals, 54, 209, pp. 105-127
Tan, A., & Kaufmann, WH 2015, Making good change agents: Attitude, knowledge, skills. Academy Of Management Journal, 55, 2, pp. 381-398
