Find a company that produces a product or provides a service. Analyze the company’s timeline for the product or service and then provide the following in your discussion:
Quality Management Program apply the principles of one of the three quality programs you have researched from your readings to a Middle Eastern organization of your choice.
Quality Management Program
Include the following information in a 4-5 page paper, not including the cover and reference pages: Background information on the organization, Reason why you selected the quality program for that organization Ways in which the quality program may help enhance the organization’s performance. Quality assurance programs have one major focus, assuring that an organization is adhering to standards. Knowing how to build a quality assurance program is important as it is continuous and systematically evaluates the adequacy and appropriateness of your company’s products and services.
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Some managers would rather get a root canal than go through the performance evaluation process with their direct reports. Why? What does research tell you?
As you respond to the two questions listed above, please address the following:
Is there a profile for a manager who may struggle with the evaluation process?
What are the key elements of a successful employee evaluation process? How should a manager prepare for the event?
Develop an evaluation form for your direct reports and show how the evaluation criterion correlates to the organization’s objectives.
Why Do Some Managers Hate Performance Evaluation Directions
The assignment should be between 5-7 pages which include the cover page and reference page.
Your paper should include an introduction and conclusion that summarize the contents of the entire paper.
Your paper should be written in proper APA format. This link will take you to the section of the APUS library that can assist you with formatting: apus.campusguides.com/content.php
References: A minimum of two references are required for this assignment. You may use your textbook as a reference in addition to the two references. Supporting Materials
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Include an explanation and a suggested process improvement for each problem, along with diagram or mapping as needed. This piece should not be more lengthy or detailed than 2-4 pages.
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Assignments: Complete the following essay questions. Each response should be supported with scholarly research from your textbook and outside internet sources. See word count expectations in each essay.
Building Your Management Skills Portfolio (page 339). Develop responses for activities 14-15 to 14-19. Try to make your response is consistent with the context for motivation in this case. (300-400 words)
Personal reflection case: Reflect on your own experience, either at work, in school, or in community organizations. Identify a time when you were a member of a dysfunctional or less than the optimal team. Using the theories and concepts contained in chapters 15 and 16, diagnose the root causes for this team dysfunction. Make sure you reflect on how cultural differences may have played a role in team conflict. Next, identify some of the consequences of this dysfunction. Lastly, if you were in a formal leadership position in this team, how could you have changed the culture of the team to raise its level of teamwork and performance. (500 words)
Building Your Management Skills Portfolio
View the Ted.com Video TED Video: The Puzzle of Motivation with Dan Pink: Reflect on your work experiences within an\ organizational context (business, community, school). Then respond to this question: Do you think that the motivational principles discussed in the video have the potential to be applied in business? Where could this approach really pay off in the typical organization? What kinds of problems do you see in applying these approaches? (500 words)
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Virtual Management as a Global Manager Marketing Consider yourself as Global Manager Marketing for one of the following companies:
Virtual Management as a Global Manager Marketing
www.walmart.com, www.target.com, www.macys.com, www.zappos.com, www.etsy.com, www.costco.com, www.6pm.com online merchandiser. At present, the company youíll choose is doing business in the USA and wants to enter in gulf region online market.
? Explain how you will implement the virtual management?
? How you will manage the teams in both areas which is culturally, politically, and economically different?
? How the virtual teams will work together?
? What tools are they using?
? What are the advantages of using virtual management?
? What are some disadvantages they have and how they can overcome them?
? Explain how you will manage meetings between the teams in the US and gulf in terms of time, place and language?
? As a manager how you will manage the outsourced projects?
? How would you solve a problem between two virtual workers?
? What is your advice to the team for improvement?
Remember gulf countries are well positioned to experience the eCommerce expansion due to their high internet penetration and the fast-growing number of tablets, smartphones, and computers. Moreover, the market potential in the Gulf countries is attracting a growing number of online business players which make it a very competitive market.
Virtual Management as a Global Manager Marketing Project report structure
? Title Page: the name of the institution, the title of the report, the name of the author and then add the date.
? Abstract: Brief summary of your work.
? Table of contents:
1.Introduction: Background or introduction to state what the report is about. You have to give the reader an overview of the whole report.
2.Main Body of the report: Include your main work.
3.Conclusion.
4.References: Use APA style.
5.Presentation: You have to prepare for the presentation include your project summary and description.
The firm’s newest large outlet in Japan is located in Tokyo, Japan. Although the store has enormous potential, the salespeople (comprised of both Americans and Japanese) are not working together well and the negative attitudes of some team members are bringing others down and hindering team performance. Develop an employee motivation plan for this group, taking into consideration both American and Japanese motivation approaches, leadership, as well as group dynamics and communication. Consider both individual and team rewards. Also consider what the Japanese think of the Americans, and the Americans of the Japanese. Provide an introduction that explains the source of some of the issues and be sure to state the intended outcome of the plan including business results.
APA format is mandatory (in text and in the reference section).
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Provide a brief overview of what you learned in at least 200 words.
Your assignment must follow these formatting requirements:
Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions.
Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.
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Assignment Brief
Supply chain challenges
Background
Supply chain leaders must invest in developing their team’s skills to meet growing expectations about how procurement can support the business.
A survey of 750 senior supply chain professionals by SCM World, found they are facing five major issues.
Kevin O’ Marah, Chief executive officer at SCM World and co-author of the report, said: “Supply chain needs to catch up to the bigger role we have claimed
for ourselves in recent years. Unfortunately, we still seem to struggle with developing the skill sets required among our teams.
“Too little systematic talent development and too hazy a measurement system may be confounding our efforts and investments at exactly the time they are
needed most.” (O’ Marah, 2013)
The five issues cited by The Chief Supply Chain Officer Report 2013 were:
• The need to continue to reduce costs while improving customer service and supporting expansion in new markets and product lines. Some 68 per cent of respondents said operating cost reduction is “very important”, compared with 64 per cent in 2012.
The need to manage the “complexity of ‘omnichannel’ selling and customer fulfilment”. More than half (55 per cent) said the demands of ecommerce and mobile-enabled consumers are increasing the number of stock keeping units they have to support. Almost 55 per cent reported
they are building new distribution centres, and 48% are building direct-tocustomer fulfilment capabilities.
• The fact, boards expect lower costs and greater efficiency. Nearly half (47 per cent) agreed this was the case this year, up from 43 per cent last
year, and 32 per cent in 2011. Following the horse meat scandal, safety and quality incidents are at the
top of the risk index, with 37% reporting that they are “very concerned” about this for 2013-14 and 35 per cent are “concerned”
• Facilitating career progression, developing new production skills and demonstrating a return on investment are further issues. Three-quarters
(76 %) said providing compelling career options for talented supply chain staff is “challenging”, this is up from 66% in each of the previous two years. Some 53% believe new product introduction and launch
capabilities are now “essential” for supply chain, up from just 18 per cent in 2011. Finally, 53% of respondents – and 31% of those spending 5 per
cent or more of their personnel costs on training and development – say they don’t track return on investment.
Assignment Tasks:
Select an organisation and attempt the following tasks:
1. The above article highlights five major issues or challenges faced by the supply chain professionals. For a company of your own choice, analyse the impacts of each of the above raised issues on the profitability of your chosen company. (LO1)
2. Evaluate the role that e-business and e-commerce can play in providing a solution to the issues / challenges raised in the above article. (LO2)
3. The chosen organisation aims to develop a low cost and high efficiency supply chain. Recommend best practices aimed at enabling the chosen organisation to achieve its objectives. You should ensure your
recommendations are supported by robust argument and evidence.
Instructions
• Please include:
o Cover page
o Table of contents
o Introduction (report)
o Introduction (chosen organisation)
o Conclusion
• Please highlight the relevant tasks (above) before answering every
question
• Provide at least 9 to 10 references
READING LISTS:
Please use the following sources to write this assignment for this module.
We recommend that you buy the Core Text listed below and in addition consider obtaining other books from the list. You may wish to form a study group with other students to facilitate the sharing of non-core texts.
The core and key texts are also available in library
Core Text Logistics Management
Author: David B. Grant. Pages: 305 Size: 192.86 MB Format: PDF Publisher: Pearson
Education M.U.A.
eISBN-13: 9780273731382
Books and Texts
Logistics and Supply Chain Integration
Author: Ian Sadler.Pages: 289 Size: 1.81 MB Format: PDF Publisher: Sage Publications Ltd
eISBN-13: 9781848604735
Logistics and Supply Chain Management
Author: Martin Christopher.Pages: 288 Size: 4.44 MB Format: PDF Publisher: Pearson
Education M.U.A.
eISBN-13: 9780273731139
Further reading
• Bangle, C. (2001) The ultimate creativity machine: how BMW turns art into profit,
Harvard business Review, Jan, 47-55. (A good description of how good aesthetic
translates into business success)
• Bruce, M. and Bessant, J. (2002) Design in Business: Strategic innovation through
Design, FT Prentice Hall and The Design Council, Harlow
• Brandimarte, P. and Ville, A. (1999) Modelling Manufacturing Systems: From
Aggregate Planning to Real Time Control, Springer, New York.
• Hopp, W.J. and spearmen, M.L (2000) Factory Physics, 2nd edn, McGraw-Hill, New
York
• Emmet, S. and Granville, D (2007) Excellent in Inventory Management: How to
minimise Costs and Maximise Service, Cambridge Academic, Cambridge.
• Flores, B.E. and Whybark, D.C. (1987) Implementing multiple criteria ABC analysis,
journal of Operations management, vol.7. no.1.
• Andersen, M. and Skjoett-Larsen, T (2009) cooperate social responsibility in global
supply chains, supply chain management
• Chopra, S. and Meindl, P (2009) Supply Chain Management, 4th edn, Pearson Prentice Hall, Upper saddle River, NJ
• Bradford, M. (2010) Modern ERP: Select, Implement & Use Todays Advanched business system, lulu.com
• Ahlsrom, P. (2004) Lean service operations: translating lean production principles to service operations.
Students will be strongly encouraged to use journal articles relevant to their areas of research.
These may include articles extracted from the following sources, which are not exhaustive:
• Harvard Business Review
• Journal of Business Communication
• Personnel Today
• CIPS.
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